Privacy Policy
SAKURA Serenity Spa (hereinafter referred to as “the Spa”) recognizes the importance of protecting personal information and considers its proper management a social responsibility. This policy outlines how we handle the personal information we collect from our customers.
1. Information We Collect
We may collect personal information such as your name, contact details, and accommodation address for the purpose of handling reservations and providing services.
2. Purpose of Use
The information we collect will be used solely for the following purposes:
– To confirm reservations and provide treatments
– To contact you in case of an emergency
– To analyze service quality (with anonymized data)
3. Restrictions on Third-Party Disclosure
We do not disclose or provide personal information to third parties, except when required by law.
4. Security Measures
We take appropriate security measures to prevent leakage, loss, or tampering of personal information.
5. Request for Disclosure or Deletion
Upon request, we will promptly disclose, correct, or delete your personal information in our possession.
6. Use of Cookies
We may use cookies to improve user experience on our website. These cookies do not contain personally identifiable information.
7. Contact
If you have any questions about our privacy policy, please feel free to contact us.